District Manager

Job Description:

As a Licensed Store District Manager, you enjoy the journey of providing consultative support and service to Starbucks Licensed Stores. In accordance with Starbucks principles, you guide teams to provide exceptional customer experiences while influencing growth across your portfolio. You drive and influence performance by providing licensing partners timely coaching feedback and critical support that builds capability.

Job Responsibilities:

• Serve as a resource: Inspires the Starbucks experience by motivating and supporting the store leadership team to develop and execute action plans that deliver operational objectives and the customer service commitment
• Elevate your Leadership: Consults with the Licensed leadership team to deliver The Starbucks Experience in all stores.
• Cultivates Relationships: Develop and maintain positive relationships with licensees develop commitment that leads to action
• Drive Performance: Increase district sales and revenue through teaching, coaching and consulting others
• Grow a portfolio of successful businesses: Supports a complex portfolio of licensed partners to elevate brand presence within the marketplace while accomplishing company and district-level strategies to achieve both operational excellence and business results.

Job Requirements:

• Minimum High School or GED. Note: a college degree in business or a closely related field may substitute for a portion of the required experience
• Strong organizational, interpersonal, problem solving and influencing skills
• Ability to influence without having direct authority
• 5+ years of retail or hospitality experience managing 5 or more stores, departments or units, P&L, inventory, operations and customer service
• 3+ years of experience in a customer service-oriented role
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
• 2+ years of delivering results in a drive-thru environment
• Hospitality experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting

Job Details:

Company: Starbucks

Job Category: Private

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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