Information Assistant

Website Simon Fraser University - SFU

Job Description:

High school graduation and one year of post-secondary education or formal program equivalent with courses in word processing, spreadsheet, and database applications, office procedures, and bookkeeping practices. 3 years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

Job Requirements:

  • Ability to provide courteous and professional student service in person, over the phone and through email.
  • Ability to handle confidential and sensitive material with discretion.
  • 55 wpm keyboarding/computer skills with high degree of accuracy.
  • Ability to maintain effective working relationships with staff, faculty, and external contacts.
  • Ability to use word processing, database and spreadsheet applications (e.g., FileMaker, Excel, Word) at an intermediate level.
  • Ability to communicate, and have excellent knowledge of programs, policies and procedures.
  • Excellent oral, written and listening skills.
  • Ability to communicate with a diverse and multicultural environment in a courteous manner.
  • Ability to lift up to 10 kg
  • Excellent customer service skills.
  • Ability to multi-task and work under pressure to provide effective and appropriate information and assistance to the public, faculty, staff, and students.
  • Good knowledge of bookkeeping principles.
  • Excellent organizational skills and ability to prioritize work load.
  • Ability to use enterprise-level information systems (e.g., SERA, SIMS) at an intermediate level.
  • Ability to follow written and verbal directions.
  • Flexibility to work evenings and Saturdays, as required.
  • Ability to process cash, credit and debit transactions with a high degree of accuracy.

Job Details:

Company: Simon Fraser University – SFU

Job Category: Education

Vacancy Type: Full Time

Job Location: Vancouver, British Columbia, CA

Application Deadline: N/A

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