Intermediate Production Support Legacy

Website Nike

Job Description:

We are looking for candidates who enjoy a fast-paced, collaborative environment where we develop new capabilities for Nike while developing new skills with new technology. We value and cultivate our culture by seeking to always be collaborative, intellectually curious, fun, open, and diverse. You will work with architecture, engineering, partner teams alike, in addition to other technical analysts.

Job Responsibilities:

  • Demonstrated ability to pull together diverse team members with different goals and impact outcomes across loosely coupled teams
  • Track record of leading others & positive change in solution design, technical delivery, and process improvement
  • Work with Vendor to support the design and development of production system bug fixes
  • Ensure the integrity of the WMS system by performing release testing and health checks
  • Participate in new product or service design and development concerning warehouse technologies
  • Tackle issues impacting the flow of data/messages between warehouse management system, warehouse control system and ERP host systems to mitigate impact to the DC operations flow
  • Collaborate and coordinate with multi-functional technology and business teams to support any application changes or addition to the Legacy WMS Production support team portfolio
  • Perform functional and technical configuration of WMi, DCMS and/or WMoS 2011
  • Provide technical input and solutions for escalated issues. Ensures raised issues are addressed and resolved within business SLA’s (Service Level Agreement)
  • Use database management systems to complete complex SQL and PL/ SQL queries against large databases to perform data analysis to solve production support issues and use Nike proprietary tools for developing alerts to supervise system health and issues
  • Self-motivation, strong tolerance for ambiguity, and strategic agility
  • Excellent verbal and written communication and collaboration skills to effectively engage with both business and technical IT teams
  • Ability to build and maintain relationships with peers and partners
  • Support server logs research and perform SQL scripting for solving issues or data analysis
  • Performs advance technical and functional resolution or workaround to mitigate or restore WMS service disruptions
  • Lead ITIL Incident, Change and Problem management process
  • Extensive Warehouse Management Systems knowledge and experience

Job Requirements:

  • 2+ years Warehouse Management System experience in lieu of Legacy Manhattan WMS experience
  • 2+ years’ experience working as an IT Professional Analyst/Consultant
  • 2+ years Manhattan 2011, DCMS, and/or WMi
  • 2+ years SQL experience
  • At least 2 years direct relevant work experience or 5 years relevant work experience in lieu of degree
  • Bachelor’s Degree in Computer Science, IS, Business, or equivalent

Job Details:

Company: Nike

Vacancy Type: Full Time

Job Location: Mississauga, Ontario, CA

Application Deadline: N/A

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