Program Service Assistant

Website Humber River Hospital

Job Description:

Humber River Hospital is committed to revolutionizing patient care for our diverse community. At our new facility, North America’s first fully digital hospital, the future is very exciting for our people and programs. And we’re looking for exceptional individuals to join our great team: people who share our passion to deliver excellent, patient-focused, expert care. The Hospital is formally affiliated with both the University of Toronto and Queen’s University.

Job Responsibilities:

  • Establishes meaningful relationships with peers, colleagues, and multiple internal and external stakeholders that will advance the Program portfolio
  • Identifies, coordinate, analyze and communicate key Program matters and critical issues in a timely manner and in accordance with hospital established processes
  • Ensures timely feedback on behalf of the Sr Director whenever necessary
  • Coordinates the operational and business matters of the Program
  • Redirects communication within the hospital when receiving information as the point person for the Program
  • Provides clear direction and oversight to administrative support within the Program portfolio
  • Develops processes for issues management to ensure timely response to incoming requests/issues from internal and external stakeholders
  • Disseminates information identified as critical for the advancement of policy formation, process development and enhancement of public communications within the Surgical Program portfolio, across portfolios, and between the Surgical
  • Program portfolio and external partners (i.e. LHIN/MOHLTC)
  • Provides strategic support to advance the priorities of the Program portfolio
  • Prioritizes action items requiring Director’s attention through scheduled briefings with the Director and preparation of reports of priority projects.

Job Requirements:

  • Has extensive knowledge of hospital processes, as well as legislation, policies, and procedures that affect hospitals
  • 3 years of recent experience providing senior administrative support in a health care setting
  • Utilizes high level of judgment and discretion when dealing with confidential or sensitive matters
  • Creative, resourceful and flexible
  • Has a typing speed of 60 WPM
  • Excellent communication, time management, and interpersonal skills
  • Graduate of a recognized post-secondary education in Business Administration, or related field, preferred
  • Maintains a positive attitude and strong work ethic while managing competing demands
  • Extensive knowledge of Microsoft Word, Excel, PowerPoint, Visio, Windows, MS Project, Internet and Outlook
  • Demonstrated commitment to patient safety and the provision of the best possible patient care
  • Completes a multitude of tasks simultaneously within targeted timelines in an organized and efficient manner
  • Intermediate MS Access knowledge an asset
  • Demonstrates experience in producing printed/electronic publications and other departmental communication
  • Adapts to changing priorities and manage change involving multiple stakeholders effectively
  • Works independently and in a team environment
  • Demonstrates commitment to ongoing learning shortlisted candidates will be required to complete testing including timed typing, medical terminology, and MS Office
  • Has a high degree of attention to detail to ensure accuracy in deliverables
  • Demonstrated regular, punctual attendance

Job Details:

Company: Humber River Hospital

Vacancy Type: Full Time

Job Location: Brampton, Ontario, CA

Application Deadline: N/A

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