Enterprise Systems Analyst

Job Description:

Reporting to the Team Lead, IT, The Enterprise Systems Analyst has overall responsibility for understanding client business processes, requirements, and business system usage to design and implement business system technical requirements and configuration.

Job Responsibilities:

• Responsible for delivery of end-to-end support to clients and end users in their use of the business system with a focus on excellent customer service.
• Communicate regularly and maintain proactive relationships with clients and end-users for day-to-day business system support purposes.
• Responsible for the development and implementation of test plans and testing standards or procedures as well as test script creation.
• Identify and implement system improvement and business automation opportunities.
• Responsible for analyzing and evaluating present or proposed business procedures or problems to define business system and data processing needs.
• Be aware of corporate by-laws, policies and procedures that are tied to system functionality and understand this relationship.

Job Requirements:

• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• High school (Grade 12) graduation plus an additional program of three (3) to four (4) years in Computer Science or equivalent.
• Advanced knowledge & experience with business process design and mapping, business system analysis and design practices.
• ITIL v3 Foundations Certification; Certified Information Systems Security Professional (CISSP) preferred;

Job Details:

Company: Brampton Transit

Job Category: Government

Vacancy Type: Full Time

Job Location: Mississauga, Ontario, CA

Application Deadline: N/A

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