Implementation Consultant

Job Description:

Benevity is seeking an Implementation Consultant to join our Implementation team, leading and executing implementations of Benevity products and solutions to bring our clients’ social missions to life.

Job Responsibilities:

• Provide solution analysis and configuration plans, aligning client specific-requirements with project scope, providing exceptional client and value-added service
• Conduct gap analysis of existing client systems and programs; identifying any key challenges and defining solutions so our clients have a smooth transition to Benevity products and services
• Conduct discovery/requirements gathering sessions, providing and maintaining the resulting design documentation throughout the implementation.
• Manage a portfolio of medium to large scale client implementations. Responsible for implementation projects for new and existing Benevity clients
• Lead executive stakeholder meetings, both internally and client-side
• Configure the application in accordance with business requirements and processes defined

Job Requirements:

• Experience with MS Office (Excel, Word, etc.)
• Experience leading and working with cross-functional and/or remote teams to achieve common goals and client outcomes
• Working knowledge or experience with internal collaboration tools such as Jira or Confluence, etc.
• Ability to collaborate and build strong relationships with clients, at operational and leadership levels
• 2-5 years of experience in a Software Implementation Specialist or Consultant role
• Experience in creating workflow diagrams using Visio, Lucid chart, etc.

Job Details:

Company: Benevity

Job Category: Private Jobs

Vacancy Type: Full Time

Job Location:  Toronto, ON, US

Application Deadline: N/A

Apply Here

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