Software Developer

Job Description:

Reporting to the Senior Manager, OPT, the successful candidate will be responsible for web application development for Bell’s various contact centres. Major functions will include:

Job Responsibilities:

• Prioritize multiple tasks effectively
• Support of the programs developed for internal customers
• Provide time estimates for projects
• Enhancing and supporting existing tools and database infrastructures
• Assisting various business units through alignment and implementation to achieve targeted goals
• Identification of system deficiencies and recommending solutions
• Publishing reports at the agent and call center level
• Web application development and implementation
• Ensuring quality control while respecting predetermined business rules and deadlines
• Performance testing, software implementation, systems documentation

Job Requirements:

• Good knowledge of MS SQL 2005+, Etl, Backup etc
• Experience in relational database analysis
• Previous contact center experience
• Good knowledge of Windows environment
• Experience using Visual Studio TFS
• Exceptional communication skills in spoken and written French and English
• Previous telecommunications experience
• Strong knowledge of BI/Query, MS Project, and ACDs – Symposium, Avaya, IEX or equivalent)
• Autonomous, very dynamic, capable of decision-making.
• Expert level web design experience with Asp. Net 4.0
• Experience in designing and implementing Web Based reporting solutions
• Mastery of ASP.NET, JavaScript, JQuery, XML, AJAX, JSON, HTML5 -XHTML, CSS3, ASP,DOJO, C#, T-SQL
• High capacity to learn; work under pressure to meet tight deadlines
• Expert experience with the design, development and maintenance of enterprise level data systems such as Oracle, SQL Server, Teradata, SAS or others.
• Programming experience
• University degree in computer science or engineering
• Strong Mathematical and analytical skills

Job Details:

Company: Bell

Job Category: Telecom

Vacancy Type: Full Time

Job Location: Victoria, British Columbia, CA

Application Deadline: N/A

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