Software Developer

Website Bell

Job Description:

Reporting to the Senior Manager, OPT, the successful candidate will be responsible for web application development for Bell’s various contact centres. Major functions will include:

Job Responsibilities:

  • Prioritize multiple tasks effectively
  • Support of the programs developed for internal customers
  • Provide time estimates for projects
  • Enhancing and supporting existing tools and database infrastructures
  • Assisting various business units through alignment and implementation to achieve targeted goals
  • Identification of system deficiencies and recommending solutions
  • Publishing reports at the agent and call center level
  • Web application development and implementation
  • Ensuring quality control while respecting predetermined business rules and deadlines
  • Performance testing, software implementation, systems documentation

Job Requirements:

  • Good knowledge of MS SQL 2005+, Etl, Backup etc
  • Experience in relational database analysis
  • Previous contact center experience
  • Good knowledge of Windows environment
  • Experience using Visual Studio TFS
  • Exceptional communication skills in spoken and written French and English
  • Previous telecommunications experience
  • Strong knowledge of BI/Query, MS Project, and ACDs – Symposium, Avaya, IEX or equivalent)
  • Autonomous, very dynamic, capable of decision-making.
  • Expert level web design experience with Asp. Net 4.0
  • Experience in designing and implementing Web Based reporting solutions
  • Mastery of ASP.NET, JavaScript, JQuery, XML, AJAX, JSON, HTML5 -XHTML, CSS3, ASP,DOJO, C#, T-SQL
  • High capacity to learn; work under pressure to meet tight deadlines
  • Expert experience with the design, development and maintenance of enterprise level data systems such as Oracle, SQL Server, Teradata, SAS or others.
  • Programming experience
  • University degree in computer science or engineering
  • Strong Mathematical and analytical skills

Job Details:

Company: Bell

Job Category: Telecom

Vacancy Type: Full Time

Job Location: Victoria, British Columbia, CA

Application Deadline: N/A

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