Manager, Training and Development

Website BC Hydro

Job Description:

Reporting to the Manager, Training Services, the successful candidate will provide both training expertise and technical insight in support of BC Hydro’s learning management system (LMS) and training standards. This position is responsible for the design, development, implementation, delivery, and maintenance of the LMS and the team responsible for establishing and maintaining authoring and editing standards, overseeing system content and governance standards and procedures. The successful candidate will be knowledgeable about learning technologies and experienced in working as part of a progressive learning and development department.

Job Responsibilities:

  • Plan for, manage and develop the people resources on the Training Systems team which consists of union and management and professional staff.
  • Responsible for ensuring training systems and standards document management practices align with record management policies.
  • Liaise with Safety & Compliance, IT, HR and business stakeholders to ensure our learning solutions and training standards align with our strategic goals and are business appropriate.
  • Develop and manage the business plan and budget for the Training Systems department.
  • Identify and develop strategies to ensure training system and standards support BC Hydro’s legal, regulatory and compliance obligations.
  • Lead strategies to influence people leaders to identify, assign and monitor required training to their workers.
  • Develop and implement a benchmarking process to identify leading training system and standard practices and measure service performance against appropriate external standards.
  • Accountable for determining governance of the new LMS, working with teams across the organization to redesign the current processes to align with new system capabilities.
  • Participate in various working groups. Collaborate with others who manage different the Human Capital Management systems within BC Hydro and the applicable support teams.
  • Prepare and present regular progress reports to Manager, Training Services. This role is also responsible for contributing to enterprise-wide reporting initiatives.
  • Lead and coordinate the implementation of Success Factors learning solution.

Job Requirements:

  • Minimum of three (3) years recent related experience in a people leader role.
  • Minimum eight (8) years related experience managing a LMS from a business ownership perspective.
  • Well-developed oral and written communication and presentation skills.
  • Change management experience utilizing effective interpersonal skills and ability to influence managers and employees, build relationships, facilitate teamwork, and effect change.
  • Sound knowledge of working in a large, complex organization with regulated requirements. Experience working in a utility environment is an asset.
  • A Bachelor’s degree in a related field.
  • Demonstrated ability to facilitate meetings and discussions with diverse groups often with conflicting needs.
  • Strong planning, organizational, analytical, and problem-solving skills.
  • Success Factors and cloud-based learning module management experience and technical capabilities desired.

Job Details:

Company: BC Hydro

Job Category: Government

Vacancy Type: Full Time

Job Location: Surrey, British Columbia, CA

Application Deadline: N/A

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