Accounts Receivables Specialist

Job Description:

Responsible for independent total management of assigned portfolio and processing all activities related to business partner accounts, including assessing credit worthiness, reconciliations, follow-ups and liaisons with both internal and external customers.

Job Responsibilities:

• Analyse accounts purchasing and payment habits and assess risk exposure to support collection decisions and overall collectability of accounts. Consistent use and review of third party credit reporting to assist in the decision making process.
• Provide frontline customer service by addressing business partner’s issues and concerns.
• Posting cheque, EFT and Credit Card payments.
• Performs all work in support of our Corporate Values of Pride, Accountability, Integrity and Diligence; Demonstrates strong and visible support of our values.
• Consistent professional communication with business partners, either verbally, or by generating letters/spreadsheets on Microsoft Word or Excel dealing with issues and discrepancies. Customer service collections, with objective of building and maintaining our business relationships.
• Create and Maintain Business Partner spreadsheets, scheduled payments and credit reporting.
• Reviews, approves and releases orders, Rebates, backorders, free goods, credit limits and product returns for delinquent accounts.
• All other duties as assigned.
• Performs all work in accordance with all established regulatory and compliance and safety requirements.
• Responsible for complete management of Account portfolio.
• Claims investigation and resolution.
• Nurture business relationships with Sales management in regards to effectively servicing key accounts.
• Works as a member of a team to achieve all outcomes.
• Performs all work in accordance with all established regulatory and compliance and safety requirements.
• Negotiate and manage payment transactions/issues with business partners.
• Consistent communication with customers and account management within organization. Reconciliation of account and claims, maintain and facilitate arrangement of payment schedules and delivery of appropriate follow-up calls.

Job Requirements:

• Excellent Negotiating and problem solving/conflict resolution skills.
• Superior interpersonal skills and abilities to resolve customer issues.
• Excellent time management and organisational skills.
• Excellent written and verbal communication skills both English & French is an asset.
• Experience in SAP R/3 is an asset.
• Knowledge and/or experience working with International customers and banks for Letters of credit an asset.
• Adaptable, independent thinker with a positive departmental team player focus.
• Excellent reconciliation skills. Experience in an accounting environment preferred.
• Minimum of 3-5 years of Corporate A/R Collections experience.
• Experience in a professional customer service business environment.
• Post-Secondary Education in Accounting or Business.
• Intermediate computer skills in Microsoft Word, Excel, Outlook and Internet.

Job Details:

Company: Apotex Inc.

Job Category: Private

Vacancy Type: Full Time

Job Location: Windsor, Ontario, CA

Application Deadline: N/A

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